"This manual, written in simple language with input from some of the world's leading practitioners in the field, is very necessary today in explaining the values of family mediation to peoples of all cultures, traditions and backgrounds.
Often, when disputes arise, people get locked into adversarial positions where the primary issues get obfuscated.
The manual is aimed at socialising people throughout the world to the value of collaboration in developing conflict resolution arrangements among themselves and indeed finding solutions that are durable.
In today's resource- limited world with competing demands, such an approach is the only sensible way forward if we want to develop a functional and healthy civil society.
I fully endorse this endeavour".
Dr. M. M. Keshavjee