General Secretariat

Protecting Children and Uniting Families Across Borders for 93 years

Global Network

The General Secretariat

The ISS General Secretariat has been based in Geneva, Switzerland, since 1924. It is a legal entity recognized under Swiss law.
Its Secretary General is currently Mr. Jean Ayoub, a senior executive in International and Humanitarian Affairs... Read more 

Network constituents

The ISS network is composed of 120 members (including members ad interim) in more than 120 countries and a General Secretariat.

  • Members are either not-for-profit organizations, legally independent or governmental entities considered fully fledged members of ISS. They have signed a special agreement with the General Secretariat aiming for the implementation of one or more activities of the organisation. The following countries have member status: Australia, Belgium, Bulgaria, Canada, Germany, Greece, Hong Kong, Israel, Japan, Netherlands, New Zealand, Philippines, Portugal, Romania, South Africa, Switzerland, United Kingdom, United States of America and Venezuela.
  • Members ad interim (a.i. or former Correspondents) are either not-for-profit organizations, legally independent or governmental entities linked to ISS by a general agreement aiming for the implementation of one or more activities of the organisation. These members commit themselves to respect the ISS methodology and principles.
  • Contacts are either not-for-profit, private organisations or individuals acting as a reference point on intercountry casework issues for the ISS network in a country.

Presence

Europe

ALBANIA (Member a.i.)

Sherbimi Social Nderkombetar
Delegacioni Shqiptar
Rruga "Qemal Stafa"
161/1/4
Tirana
Albania

  • Tel. (mobile): (+355) (0)697265592
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

GERMANY (Member)

Deutscher Verein für öffentliche und private Fürsorge
Internationaler Sozialdienst
Michaelkirchstr. 17/18
D-10179 Berlin
Germany

  • Tel : (+49-30) 6 2980-403
  • Fax: (+49-30) 6 2980-450
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.issger.de

For search of origins and adoptions, please contact the ISS correspondent in Germany:

familie international frankfurt e.V.**
Monisstr.4
D-60320 Frankfurt am Main
Germany

  • Tel.: (+49-69) 95 63 64 31
  • Fax: (+49-69) 95 63 64 33
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.fif-ev.de

BELGIUM (Member)

Service d'Action Sociale Bruxellois
Rue du Champs de Mars 5
1050 Bruxelles
Belgium

  • Tel.: (+32-2) 649 99 58
  • Fax: (+32-2) 274 15 58
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.sireas.be

 

BULGARIA (Member)

International Social Service Bulgaria
(ISS Bulgaria)
5 Dondukov Blvd.
Entrance B (III), floor 4, apartement 14
1000 Sofia
Bulgaria

  • Tel:  (+359) 2 988 86 24
  • Fax: (+359) 2 983 39 34
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.iss-bg.org

SPAIN (Member a.i.)

Cruz Roja Española
Departamento de Intervención Social
Av. Reina Victoria 26 - 3ª
28003 Madrid
Spain

  • Tel.: (+34) 91 335 4449
  • Fax: (+34) 91 335 4560 / 4455 / 4500
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

GREECE (Member)

International Social Service Hellenic Branch
24, Derigny Str. (2nd floor)
Athens 104 34
Greece

  • Tel: (+30 210) 36 36 191 or 36 17 7 10
  • Fax : (+30 210) 36 12 433
  • E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: in construction

IRELAND (Member a.i.)

International Social Service Ireland
South East Wing
St Josephs Hospital
Mulgrave Street
Limerick
Ireland

  • Tel.: (+353) 61 46 13 80
  • Fax: (+353) 61 41 23 55
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.    

   

NETHERLANDS (Member)

International Social Service, afd. Nederland
Kruisstraat 1
NL-5211 DT s’-Hertogenbosch
Netherlands

  • Tel: (+31) 88 126 49 99
  • Fax: (+31) 73 691 14 41
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.issnetherlands.nl



   

PORTUGAL (Member)

Associação Portuguesa para
o Serviço Social Internacional (APPASSI)
Avenida Almirante Reis n° 133-6° Esq.
1150-015 Lisboa
Portugal

  • Tel.: (+351 21) 395 77 63 or 396 87 00
  • Fax :(+351 21) 396 87 00
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.appassi.org.pt

ROMANIA (Member)

Association "Generatie Tanara"
Molidului Street No. 8
Timisoara
Romania

  • Tel: (+40) 256 282320 or (+40) 256 215659
  • Fax: (+40) 256 282320 or (+40) 256 215659
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.generatietanara.ro

UNITED KINGDOM (Member)

Children and Families Across Borders (CFAB)
Victoria Charity Centre
11 Belgrave Road,
London, SW1V 1RB
United Kingdom

  • Tel.: (+44-20) 7735 89 41
  • Fax: (+44-20) 3176 02 59
  • E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.cfab.org.uk

 

SWITZERLAND (Member)

Fondation suisse du Service Social International
Case postale 1469
9, rue du Valais
CH - 1211 Genève 1
Switzerland

  • Tel.: (+41 22) 731 67 00
  • Fax : (+41 22) 731 67 65
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.ssiss.ch

Schweizerische Stiftung des Internationalen Sozialdienstes
Büro Deutschschweiz
Hofwiesenstr. 3
CH - 8057 Zürich
Switzerland

  • Tel.: (+41 44) 366 44 77
  • Fax : (+41 44) 366 44 78
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Site Internet: www.ssiss.ch

Americas

CANADA (Member)

ISS-SSI Canada
1376 Bank Street - Suite 201
Ottawa, ON
K1H 7Y3
Canada

  • Tel: (+1 613) 733 99 38
  • Fax: (+1 613) 733 48 68
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.issc-ssic.ca

UNITED STATES (Member)

International Social Service, USA Branch
22 Light St. Suite 200
Baltimore, MD 21202
USA

  • Tel: (+1-443) 451 1200
  • Fax: (+1-443) 451 1220
  • E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.iss-usa.org

 

VENEZUELA (Member)

Servicio Social Internacional
Comisión Venezolana

Postal address:
Apartado 51.211 Chacaito
1050 - A Caracas
Venezuela

Physical address:
Centro Comunal Catia
3ra. Av. de Propatria entre 4ta. Y 5ta. Calle,
Plaza Lisandro Alvarado, Caracas
Venezuela

  • Tel.: (+58-212) 870 47 95
  • Fax: (+58-212) 871 77 82
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Africa and Middle-East

SOUTH AFRICA (Member)

Department of Social Development
ISS Desk

Postal Address:
Private Bag x901
Pretoria 0001
South Africa

Physical Address:
Room 721, 7th floor
HSRC Building, Pretorius Street
Pretoria
South Africa

  • Tel: (+27-12) 312 71 43
  • Fax: (+27-12) 323 37 33 or (+27 12) 312 73 92
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

ISRAEL (Member)

Department of International Relations
Ministry of Social Affairs and Services St.
Migdalai Habirah - 39 Yirmiyahu
POB 1260
912012 Jerusalem
Israel

  • Tel.: (+972) 2 508 5435
  • Fax: (+972) 2 508 5110
  • E-mail : This email address is being protected from spambots. You need JavaScript enabled to view it.

Asia and Oceania

AUSTRALIA (Member)

National Office

International Social Service Australia
National Office
Level 2, 313-315 Flinders Lane
Melbourne, VIC 3000
Australia

  • Tel.: (+613) 9614 8755
  • Fax: (+613) 9614 8766
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.iss.org.au

New South Wales Office

International Social Service Australia
New South Wales Office
Level 1, 518 Kent Street
Sydney NSW 2000
Australia

  • Tel: (+612) 9267 0300
  • Fax: (+612) 9267 3886
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.iss.org.au

HONG KONG (Member)

International Social Service
6/F, Southorn Centre,
130, Hennessy Road
Wanchai, Hong Kong

  • Tel.: (+852) 2 834 68 63
  • Fax: (+852) 2 834 76 27
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.isshk.org

Cross-boundary and Intercountry Casework Service
ISS Hong Kong Branch
2/F, North District Community Centre
2 Lung Wan Street
Sheung Shui
New Territories, Hong Kong

  • Tel: (+852) 2353 6119
  • Fax: (+852) 2671 7100
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.isshk.org

JAPAN (Member)

ISS Japan
3F Ochanomizu K & K Building,
1-10-2 Yushima,
Bunkyo-ku,
Tokyo, 113-0034
Japan

  • Tel.: (+81 3) 5840-5711
  • Fax: (+81 3) 3868-0415
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.issj.org

 

NEW-ZEALAND (Member)

Child, Youth and Family Services
Ministry of Social Development
P.O. Box 1556
Wellington 6140
New Zealand

  • Tel.: (+64-4) 918 90 90
  • Fax: (+64-4) 918 92 95
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.cyf.govt.nz

PHILIPPINES (Member)

International Social Service Philippines Inc.
(ISSP)
# 304-A J. P. Rizal Street,
Barangay Namayan,
Mandaluyong City
Philippines

  • Tel.: (+63 2) 532 71 49
  • Direct contact (mobile) : (+63) 920-909 86 92
  • Fax: (+63 2) 532 71 49
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Website: www.issphilippines.org

 

 

ISS Members a.i.

ISS Members ad interim

For a contact in one of the following countries where ISS has a member a.i., please write to This email address is being protected from spambots. You need JavaScript enabled to view it.

AFRICA

Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Congo-Brazzaville, Congo-Kinshasa, Egypt, Ethiopia, Gabon, Gambia, Ghana, Guinea-Conakry, Ivory Coast, Kenya, Mauritania, Mauritius, Morocco, Namibia, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.

AMERICAS

Anguilla, Antigua, Argentina, Barbados, Belize, Bermudes, Bolivia, Brasil, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guyana, Haïti, Honduras, Jamaica, Mexico, Netherlands Antilles, Paraguay, Peru, Puerto Rico, St Kitts and Nevis, Ste Lucie, Trinidad and Tobago, Uruguay.

ASIA & MIDDLE-EAST

Afghanistan, Azerbaïjan, Bangladesh, Cambodia, China, India, Indonesia, Iran, Korea, Lebanon, Nepal, Pakistan, Palestine, Papua New-Guinea, Singapore, Sri Lanka, Syria, Thailand, Turkey, United Arab Emirates, Vietnam.

EUROPE

Albania, Austria, Belarus, Bosnia Herzegovina, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Norway, Poland, Serbia, Slovak Rerpublic, Slovenia, Spain, Sweden, Ukraine.

Becoming an ISS Member a.i.

Is your organization interested in becoming an ISS Member ad interim?

ISS Mission

We are a global network of non-profit organizations, specialized in family and child protection support. Our professional staff and volunteers are committed to reunite families across borders. For more info on our work please click here.

What are we looking for ?

If you are a well-established organization (international, government and non-governmental), with a demonstrable track record in child protection activities with an interest and capacity to provide international social work services and you want to contribute to the global ISS mission then you are welcome to join us!

How will you benefit from your ISS affiliation?

  • You contribute globally to our mission
  • You become affiliated to a worldwide network present in 120 countries and more
  • You have access to international social work services where you can exchange good practice
  • You have access to training and technical assistance
  • You have access to up-to-date research data and information on legal and advocacy tools
  • ou have a link to the UN Committee on the Rights of the Child (CRC) as well as to UN specialized agencies such as UNICEF and UNHCR or ECOSOC.

Can I apply ?

Talking about your organization:

  • Do you have qualified staff in child protection activities?
  • Does your organization work nationally?
  • Is your organization financially sustainable sustainability with a public annual budget?
  • Can your organization communicate in at least 2 of 3 languages of ISS? (English, French, Spanish)

What is expected of me as an ISS Member ad interim?

  • Commitment to ISS mission and vision
  • Capacity to provide timely services and responses to the enquiries coming from the network
  • Active participation in the ISS community, regionally and internationally
  • Ability to communicate regularly on its activities and provides timely reporting to the ISS General Secretariat

Please note that Organizations wishing to become a Member ad interim shall apply by sending an email to the General Secretariat  (This email address is being protected from spambots. You need JavaScript enabled to view it.) indicating their interest in becoming part of the ISS network. Additional requirements may apply and preferences will be given to organizations present in countries where ISS is not currently represented.

ISS members work together

All ISS members work together for the welfare of children and their family. They share a common expertise in international social work and as such are able to provide efficient intercountry casework services in their country and across borders.

Jean Ayoub
Secretary General

Together with ISS

L’ensemble des organisations membres du SSI travaillent main dans la main pour assurer le bien être des enfants et de leur famille. Elles ont en commun une forte expérience dans le travail social aussi bien au niveau national qu’international, ce qui leur permet de pouvoir mener à bien toutes les activités de soutien social individuel.

Jean Ayoub
Secretary General