You are here: Who we are Governance and legal framework
The 2016 International Council of ISS, which was held in Melbourne April 2016, modified its statutes to better accompany its 2014-2018 Strategy, the new statutes revisit ISS general structure, roles and responsibilities of its organs as well as some internal functional processes (ISS Statutes).
Three organs with different interconnected mandates assume oversight responsibilities and take decisions as needed in the interest of ISS. Those organs are, the International Council (IC) the Governing Board (GB) and the Secretary General (SG). Two consultative groups complement the statutory organs and they are the Professional Advisory Committee (PAC) and the Casework Coordinators (CC).
The International Council is the General Assembly of ISS and represents the highest decision making body of the network. It meets once every two years and is composed of the President and Directors of ISS Branches and Affiliated Bureaus. The IC could also include a representative from ISS correspondent organizations and honorary members as observers. The IC determines ISS Policy and Objectives.
The Governing Board (GB) is composed of nine members as well as the Secretary General;
The GB manages and governs the ISS network in between IC meetings. The GB is led by a Chair who is elected among the GB members. The GB meets two times a year. Among other responsibilities, it considers solutions to challenges facing the ISS organization and examines and approves the budget of the General Secretariat.
Mrs Susan Jacobs Member,Chair of the Governing Board
Vacant Member International President
Mrs Ursula Roelke Member, Chair of the Professional Advisory Committee
Mr Howard Nadler Member
Mr Alfred Grixti Member
Mr Kenneth Chung Member, International Treasurer
Mrs Natascha Retzler-Tavoletta Independent member
Mrs Marise Dunlop-Stewart-Haefner Independent member
Dr. Cherrie Short Independent member CBE
Mr Jean Ayoub Secretary General (non-voting member)
The Secretary General is the Chief Executive Officer of the ISS and is accountable to the Governing Board and the International Council. He/she coordinates the programs of the General Secretariat and its activities. In order to fulfill his/her duties, the Secretary General is supported by the staff and volunteers of the GS.
The Secretary General establishes the structure of the Secretariat, within the provisions of the approved budget.
The PAC is composed of Branches and Affiliate Bureaus’ directors. The PAC has many responsibilities among which, to bring forward the collective expertise in the social work area and share good practice for the benefit of the ISS network. Via its chair and representative on the Governing Board, it advises the latter on technical matters arising and participates in the debate at this level. The PAC works closely with the General Secretariat and meets at least once a year. The PAC proposes activities at the international level such as projects and training seminars and participates as needed to International forums. The PAC works with the General Secretariat to build the network’s members’ and overall capacity and to develop its potential as well as its global presence.
The Casework Coordinators’ group is composed of casework managers within the ISS Branches (B), Affiliated Bureaus (AB) or Correspondents office in direct contact with the ISS network. Coordinators are senior and experienced social workers who manage casework teams on a national level. Among many responsibilities, coordinators oversee and ensure best quality and timely casework management. Coordinators, in collaboration with the General Secretariat undertake training activities in the benefit of ISS professional staff.